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Privacy Policy

A legal disclaimer on why we collect Your data

We collect only the personal data necessary to respond to Your inquiry, prepare proposals, and provide our event planning services.

Your data is handled with care, stored securely, and never sold to third parties.

General Provisions

MS AGENCY OÜ (hereinafter “we”, “our”, or “the Agency”) processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and the laws of the Republic of Estonia.

This Privacy Policy explains what data we collect, why we collect it, and how we use it.

Data Controller:
MS AGENCY OÜ
Registry code: 12142298
Pagari tn 1-3, 10133 Tallinn, Estonia
Email: info@onepr.ee
Phone: +372 5596 2616

What we collect

We may collect the following personal data:

  • full name

  • email address

  • phone number

  • company name (for corporate events)

  • event details (date, destination, guest count, budget range, venue preferences, style preferences, special requests)

  • communication history

  • billing and contractual details

  • technical data (IP address, browser type, cookies, analytics identifiers)

We only collect data to the extent necessary for providing our services.

How we collect data

We collect personal data when:

  • You submit our inquiry or contact form

  • You contact us by email, phone, WhatsApp, or social media

  • You book a consultation call

  • You sign a service agreement

  • You use our website (cookies, analytics, and technical tools)

How we use personal data

We collect personal data when:

  • You submit our inquiry or contact form

  • You contact us by email, phone, WhatsApp, or social media

  • You book a consultation call

  • You sign a service agreement

  • You use our website (cookies, analytics, and technical tools)

Legal Basis for Processing

We process personal data on one or more of the following legal grounds:

  • Your consent (e.g. contact forms, marketing cookies, newsletter)

  • performance of a contract (event planning services)

  • steps prior to entering into a contract (proposal requests and consultations)

  • legitimate interest (service improvement, fraud prevention, client communication, website security)

  • legal obligations (accounting and tax requirements under Estonian law)

Data Retention

We retain personal data only for as long as necessary:

  • inquiries: until communication ends or up to 12 months

  • client contracts and invoices: according to Estonian accounting law retention requirements

  • marketing consent data: until consent is withdrawn

  • analytics/cookie data: according to cookie settings and provider retention periods

When retention is no longer necessary, data is securely deleted or anonymized.

Data Sharing

We do not sell personal data.

We may share data only when necessary with:

  • venues

  • florists, caterers, photographers, production teams

  • travel and hospitality partners

  • payment, accounting, and legal service providers

  • website, CRM, email, and analytics providers

  • authorities where required by law

All processors are required to handle data securely and lawfully.

For destination events, some partners may be located outside Estonia or the EEA. In such cases, we rely on GDPR-compliant safeguards where required.

Cookies

Our website uses cookies to:

  • ensure website functionality

  • remember preferences

  • analyze website usage

  • improve user experience

  • measure marketing performance

For analytics and marketing cookies, we request your consent before activation. Strictly necessary cookies may be used without consent.

Your Rights

Under GDPR, you have the right to:

  • access Your personal data

  • request correction

  • request deletion

  • restrict processing

  • object to processing based on legitimate interest

  • withdraw consent at any time

  • request data portability

  • lodge a complaint with the Estonian Data Protection Inspectorate (AKI)

AKI: https://www.aki.ee/en

To exercise Your rights, please contact us at info@onepr.ee.

Security

We apply reasonable technical and organizational security measures to protect Your data against unauthorized access, disclosure, alteration, or destruction.

Access is limited only to those who need the data for service delivery.

Third-Party Links

We apply reasonable technical and organizational security measures to protect Your data against unauthorized access, disclosure, alteration, or destruction.

Access is limited only to those who need the data for service delivery.

Our website may contain links to third-party websites, venues, or partner services.
We are not responsible for their privacy practices and recommend reviewing their policies separately.

Contact Us

For any privacy-related questions, please contact:

MS AGENCY OÜ
Registry code: 12142298
Pagari tn 1-3, 10133 Tallinn, Estonia
info@onepr.ee
+372 5596 2616

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